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VOL. 9, ISSUE 2 (2025)
Requirement analysis and system evaluation of a mobile application for e-commerce baby boutique in Lagos Mainland Metropolis, Nigeria
Authors
Rasheed A A, Balogun T A, Rasheed A A, Rasheed A O, Shehu F U, Aliyu B
Abstract
The rapid growth of e-commerce has created new
opportunities for niche markets, including baby boutiques that provide curated,
age-appropriate, and quality products for parents and caregivers. However, many
existing online platforms fail to meet specialized user needs such as trust,
convenience, and product authenticity. This study aimed to conduct a
comprehensive requirement analysis and system evaluation for a mobile
application dedicated to an e-commerce baby boutique. A qualitative-descriptive
research design with exploratory elements was adopted. Data were collected from
70 participants, including 50 parents/caregivers and 20 boutique owners or
developers, selected through purposive sampling. Requirement analysis involved
semi-structured interviews, structured questionnaires, and document reviews,
while system evaluation was carried out through usability testing, performance
observation, and user satisfaction surveys. Results indicated that the app
successfully met functional and non-functional requirements, with users rating
navigation, product display, authentication, and responsiveness highly. Visual
appeal, scalability, and backend reliability were also well received. However,
participants emphasized the need for integrated payment systems and delivery
tracking to enhance long-term adoption. The study recommends integrating secure
payment gateways, delivery tracking features, and personalization tools, while
continuously refining UI/UX design and ensuring backend scalability. These
improvements will strengthen usability, trust, and customer satisfaction,
ensuring that the app remains competitive in the growing digital retail space.
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Pages:1-7
How to cite this article:
Rasheed A A, Balogun T A, Rasheed A A, Rasheed A O, Shehu F U, Aliyu B "Requirement analysis and system evaluation of a mobile application for e-commerce baby boutique in Lagos Mainland Metropolis, Nigeria". International Journal of Advanced Engineering and Technology, Vol 9, Issue 2, 2025, Pages 1-7
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